The Bulk User Delete process allows workplace administrators to download a template based on the digital workplace's username profile field and use that template to remove users from the digital workplace.
Once a user has been removed from the digital workplace, their username cannot be reused, and adding the user back to the digital workplace does not reinstate their account. They will have a new account not attached to their previous account's content.
Details
Use Bulk User Delete
As a workplace administrator, you can download a CSV template, which can be updated in a spreadsheet editor such as Excel, to update and upload to the digital workplace to bulk delete users from the digital workplace. The CSV file will be validated to ensure successful uploads on the following components:
- File validation: The file type must be .csv to be a valid upload document.
- Data validation: Each username will be evaluated for format. Users will be marked as valid or invalid. The Invalid Users list can be downloaded to be fixed and reuploaded later.
- One valid user: There must be at least one valid user before completing the Bulk User Delete process.
For instructions on Bulk User Delete, see Remove users with Bulk User Delete and Create a CSV file for Bulk User Delete.
Once the Bulk User Delete job has been processed, you can view the results on the Users page's Recent History tab, to view the status of the job (Completed, Failed, and In Progress), and the the job's number of successfully deleted users and users that failed to be removed from the digital workplace. For more information, see View Bulk User Recent History.