Profile field

A profile field provides vital information about your identity in the digital workplace and can be found in your profile. By completing profile fields, you can give other digital workplace users a way to put a face to your name and help improve collaboration by providing contact methods.

Details

Update profile fields

Profile fields can be updated via multiple methods:

  • You can update your profile fields directly on your Profile page.
  • As a workplace administrator, you can update a user's profile fields directly on their Profile page or by using Bulk User Upload to update their profile fields. 
  • As a workplace administrator, you can configure SCIM (System for Cross-domain Identity Management) to connect to Igloo Flex and sync your organization's profile data directly from your Identity Provider. 

See the Core and system profile fields section below for more information about profile fields and formatting.

Configure profile fields

As a workplace administrator in the Profile Field Configuration page, you can configure the settings of core profile fields and add, edit, or remove profile fields. See Add or edit profile fields or Delete profile fields. When configuring profile fields, keep in mind that: 

  • Field types: You may have up to 20 of each field type, which include: 
    • Text
    • Number
    • Date
    • Email
    • Phone
    • URL
    • Dropdown
    • Checkbox
    • Address
  • Hiding profile fields from users: When hiding profile fields from users, it will prevent the user from seeing or interacting with the profile field in the Profile page, User Directory, and in search
  • Removing profile fields: When a profile field is removed, it is permanently deleted along with all user data stored in it. The field and data cannot be restored. 

In addition to profile fields, profile field categories house profile fields on the Profile page. As a workplace administrator, you can add, rename, and rearrange profile field categories. See Configure the Profile page.

Core and system profile fields

While you can add and remove custom profile fields, core and system profile fields are automatically created in your digital workplace. They cannot be removed. 

  • System field: A system field is required for Igloo Flex's functionality. They are critical for identifying and managing users. You cannot delete system fields, and they must always be present. 
  • Core field: A core field is similar to a system field but is not considered essential for Igloo Flex's basic operation. Core fields help enhance the user experience, for example, by making profile information richer and improving search and discoverability. You cannot delete core fields, but you can hide or make them optional.

These fields may be renamed in the Profile Field Configuration page. You can always review a field to see the original name, and in the Bulk User Upload CSV file, the field's original name will always be in parentheses. For example: Biography(About).

Profile Field Field Type Description
About Core

Enter information about yourself or the user. 

Text limit of 15,000 characters. 

Associations Core

Enter your or the user's education and accreditations. 

Example: Bachelors of Arts - University of Toronto

Text limit of 200 characters. 

Birthday Core

Enter your or the user's birthday. 

  • If updating the field in the Profile page, use the date picker.
  • If updating the field by Bulk Upload, use the format: yyyy-mm-dd. Example: 2002-10-11 

This field is used to populate the birthday widget

Cell Number Core

Enter your or the user's cellphone number.

  • If updating the field in the Profile page, use the format: xxx-xxx-xxxx xxxx. Example: Cell Number - 232-232-2329 Extension - 2989
  • If updating the field by Bulk Upload, use the format: xxx-xxx-xxxx.xxxx . Example: xxx-xxx-xxxx.xxxx 
Department Core

Enter the department that you or the user belongs to. 

Example: Accounting

Text limit of 200 characters. 

Education and Accreditation Core

Enter your or the user's education and accreditations. 

Example: Bachelors of Arts - University of Toronto

Text limit of 200 characters. 

Email Core

Enter your or the user's email address. 

Example: jdoe@igloosoftware.com

Text limit of 320 characters.

Employer Core

Enter your or the user's employer name.

Example: Igloo Software

Text limit of 200 characters. 

 First Name System

Enter your or the user's first name.

Example: John

Text limit of 200 characters. 

Google Chat Core

Enter your or the user's Google Chat URL in the format: https://chat.google.com/u/0/?chat=[USER_EMAIL]. 

Example: https://chat.google.com/u/0/?chat=jane.doe@yourcompany.com

Hobbies and Interests Core

Enter your or the user's hobbies and interests. 

Example: Gardening, Reading

Text limit of 200 characters. 

Identity Provider ID System

Enter the user's ID used by the SSO Identity Provider.

  • This field is only viewable and editable by workplace administrators on the Users page
  • For digital workplaces authenticating with SSO, Username is the default field for authentication if no value is supplied in the Identity Provider ID field. The value must match the value provided by the Identity Provider. 
  • This value must be unique to each user. 
Job Title Core

Enter your or the user's job title.

Example: Support Agent

Text limit of 200 characters. 

Languages Core

Select the languages you (or the user) can communicate in. 

  • If updating the field in the Profile page, select the checkboxes. 
  • If updating the field by Bulk Upload, use the format: Language:true;Language:true. Example: English:true;Spanish:true 
Last Name System

Enter your or the user's last name. 

Example: Doe

Text limit of 200 characters. 

LinkedIn Core

Enter your or the user's LinkedIn URL in the format: https://www.linkedin.com/in/[USERNAME]/

Example: https://www.linkedin.com/in/janedoe/

Office Core

Enter your office address or the user's office address. 

  • If updating the field in the Profile page, use the standard address format. Example:
    • Office (Address Line 1) - 101 Hamilton St.
    • Address Line 2 - Unit 404
    • City - Kitchener
    • State/Province - Ontario
    • Zip/Postal Code - N2M 0A8
    • Country- Canada
  • If updating the field by Bulk Upload, use the format: Office (Address Line 1) ;Address Line 2;City ;State/Province ;Zip/Postal Code;Country . Example: 123 Main St;Line 2;Kitchener;Ontario;N2N2N2;Canada 
 Phone Number Core

Enter your or the user's business phone number.

  • If updating the field in the Profile page, use the format: xxx-xxx-xxxx xxxx. Example: Phone Number - 232-232-2329 Extension - 2989
  • If updating the field by Bulk Upload, use the format: xxx-xxx-xxxx.xxxx . Example: xxx-xxx-xxxx.xxxx 
 Pronoun Core

Enter your or the user's pronouns.

Example: they/them

Text limit of 200 characters. 

Pronunciation  

Enter the phonetic pronunciation of your name or the user's name. 

Example: JAY-den

Text limit of 200 characters. 

Skills Core

Enter your or the user's skills separated by commas. 

Example: Technical Support, Javascript Code

Text limit of 200 characters. 

Slack Core

Enter your or the user's Slack URL in the format: https://[YourWorkspace].slack.com/team/[USER_ID].

Example:https://igs.slack.com/team/U01URBC35A34

Start Date Core

Enter the date you or the user joined the organization. 

  • If updating the field in the Profile page, use the date picker.
  • If updating the field by Bulk Upload, use the format yyyy-mm-dd. Example: 2002-10-11

This field is similar to Work Anniversary but is not used by any platform features. 

Teams Core

Enter your or the user's LinkedIn URL in the format: https://teams.microsoft.com/l/chat/0/0?users=<USER_EMAIL>.

Example: https://teams.microsoft.com/l/chat/0/0?users=<jane.doe@igloosoftware.com>

Time Zone Core

Select the time zone you or the user currently resides in.

  • If updating the field in the Profile page, select from the drop-down list.
  • If updating the field by Bulk Upload, use the format ZoneCity. Example: AmericaNewYork
Username System

Enter the username the user will use to log into the digital workplace.

  • This field is only viewable and editable by workplace administrators on the Users page.  
  • For digital workplaces authenticating with SSO, this is the default field for authentication if no value is supplied in the Identity Provider ID field. The value must match the value provided by the Identity Provider. 
  • This value must be unique to each user. 

These characters can be used in usernames: 

  • A-Z 
  • a-z
  • 0-9
  • _ Underscore
  • - Hyphen
  • . Period
  • @ At symbol

Example: jldoe or jldoe@igloosoftware.com 

Work Anniversary Core

Enter the date you or the user joined the organization. 

  • If updating the field in the Profile page, use the date picker.
  • If updating the field by Bulk Upload, use the format yyyy-mm-dd. Example: 2002-10-11

This field is used to populate the anniversary widget

System and Core Profile Fields