Add or edit a recommended result

You can add or edit a recommended result on the Recommended Results page to prominently display digital workplace content based on specific keywords and phrases in search results. 

Considerations

  • Content and Recommended Results: An article, file, page, or wiki can only have one recommended result entry. If the content already has recommended results assigned to it, you will be notified to edit those recommended results instead. See the Edit a recommended result section below. 

Who can do this?

  • Workplace administrators

Add a recommended result

  1. On the Top Bar, select Admin Settings.
  2. Under Administration in the left side panel, select Recommended Results.
  3. Select Add Recommended Result
  4. In the search box, search for and select either an article, file, page, or wiki to associate with the result. 
  5. In the Keywords/Phrases box, enter up to 10 keywords or phrases.
    • Phrases may contain up to 5 words of any character length.
    • Press Enter on your keyboard to submit the keyword or phrase. 
  6. Select Save

Edit a recommended result

  1. On the Top Bar, select Admin Settings.
  2. Under Administration in the left side panel, select Recommended Results.
  3. Scroll down the list or search for the recommended result in the search box. 
  4. Next to the recommended result, select Menu, and then Edit
  5. (Optional) In the Keywords/Phrases box, enter up to 10 keywords or phrases.
    • Phrases may contain up to 5 words of any character length.
    • Press Enter on your keyboard to submit the keyword or phrase. 
  6. (Optional) To remove a keyword or phrase, select the X beside the term. 
  7. Select Save