A wiki is a digital workplace content type for text-focused, long-lived content such as company policies. They are created with a rich text editor for advanced formatting and the use of images, videos, and other embedded content.
Details
Use a wiki
A wiki can have the following features and information associated with it:
| Component | Description |
|---|---|
| Table of Contents | An automatically generated Table of Contents using the Rich Text editor's Table of Contents feature. Select to jump to that section of the wiki. |
| Content Author | Select the user's profile image to view their profile. |
| Select to use Google Translate to machine translate the wiki's contents to your currently displayed digital workplace language. Select the button again to revert to the original language. | |
|
|
Select to add a reaction to the wiki. It will also display the number and type of reactions. |
|
|
Select
|
|
|
Time period when the wiki was published. |
| Title | Descriptive title of the wiki. |
| Summary | A summary of the wiki. |
| Featured Image | (Optional) A placeholder image related to the wiki's content. |
| Body | The wiki's content. |
| Acknowledgement | Select to acknowledge the reading of the wiki or of the requested action. |
| See Also | Select from a list of other available wikis in the wiki feed to view them. |
| Feedback | (Optional) Select Yes, it was or Not really to give additional feedback about the wiki's content. |
| Surveys | (Optional) Select Take Survey to take a survey assigned to the wiki or take the survey itself. |
| File attachments | (Optional) Select a file attachment to preview it, or select |
| Comments | (Optional) Select to comment on the wiki and respond to other users' comments. |
| Unique views | Number of unique views of the wiki. |
| Content Owner | Select the user's name to view their profile. |
| Published to | A list of all wiki feeds where this wiki is published. Select a feed name to view the feed. |
| Language | Select the dropdown to view the wiki in any supplied languages. |
If you have the appropriate access permissions, you can find wikis in the following ways:
-
Top Bar: Use the Top Bar's search box to locate a wiki or the Top Bar's
Menu to navigate to the wiki feed and locate a wiki.
- Personal Dashboard: Open your Personal Dashboard's Trending Content, Recommended Content, and My Content tabs.
- Widget on a page: Use an Image card widget, News widget, Recommended content widget, or Trending content widget on a page.
Create wikis
As a workplace administrator, site administrator, or creator, you can create a wiki from a wiki feed or the Top Bar's Create button. For instructions on creating or editing a wiki, see Create or edit a wiki. When creating wikis, keep in mind that:
- Featured image: You can add your own featured image to a wiki, or when turned on in the digital workplace, you can use AI to generate a featured image. See Configure AI-powered features. This image is displayed at the top of the wiki's body, in wiki feeds, and widgets. To prevent the featured image from being displayed in the wiki's body, see Hide or display a featured image in content.
- Embed files: Files that can be previewed can be embedded directly into a wiki. Users must be signed in to the digital workplace and have appropriate access permissions to view the embedded file. See Embed a file into content.
- Broadcasts: A broadcast notification can be sent instantly when the wiki has been published to users with access to selected feed(s) or group(s) if their or the digital workplace's notification settings are configured to be sent. See Configure workplace notification settings or Configure personal notification settings. If a user has access to multiple feeds or groups or is currently following the feed, they will only receive a single broadcast instead of multiple notifications.
- Content versioning: Editing a wiki creates a new content version. You can always restore one of the older versions to roll back changes to the wiki. See Restore to a previous version of content.
- File attachments: Up to 20 file attachments can be added to a wiki, allowing users to preview or download the files connected to the wiki. See Add file attachments to content or Delete file attachments from content.
As part of wiki creation and management, a notification will be sent to a user for the following reasons:
- A wiki is added to a feed that a user follows.
- A wiki has been edited.
- A broadcast of the wiki is created.
Before publishing the wiki, if you are not sending a broadcast, you can deselect Send notifications to followers to prevent notifications from being sent to users.
Delete wikis
As a workplace administrator, site administrator, or creator, you can delete a wiki from the digital workplace. See Delete a wiki. Once deleted, a wiki goes into the Trash Bin, where it can be restored or permanently deleted by workplace administrators.
Wikis in search
Wikis will appear in search results, but as a workplace administrator, you can highlight a file by adding a recommended result. Based on keywords or phrases searched, the wiki will appear at the top of the search results list with a Recommended label in the platform and mobile app search. See Add or edit a recommended result.
Tasks
- Create or edit a wiki
- Configure AI-powered features
- Hide or display a featured image in content
- Configure workplace notification settings
- Configure personal notification settings
- Restore to a previous version of content
- Add file attachments to content
- Delete file attachments from content
- Delete a wiki
- Add or edit a recommended result