Create or edit an article in the app

You can create or edit an article in the Igloo Flex Mobile app to share text-focused, short-lived content such as blogs and news in the digital workplace. 

Considerations

  • Access permissions: A user's access to articles in a feed is determined by the groups they belong to, the groups assigned roles, and the associated access permissions assigned to the site containing the article feed. 
  • Required fields and settings: The following settings and fields must be completed before an article can be published: 
    • Title your article
    • Write your article
    • Content Owner
    • Content Authors
    • Publish article as
    • Acknowledgement settings
    • Publish to feeds

Who can do this?

  • Workplace administrators
  • Site administrators 
  • Creators

Create an article in the app:

  1. In the app's Top Bar, tap + Create and tap Create article. Alternatively, use the Home tab's Menu to navigate to where you want to create new content and tap + Article.
  2. Configure article settings as required and enter the article's content in all desired languages. For configuration options, see the Content Settings table in the Settings section below. 
  3. Tap Publish now to publish immediately or Schedule publish to pick a time to publish in the future. 

Edit an article in the app

  1. In the app, use the Top Bar's search box to find the article or the Home tab's Menu to navigate to the feed where the article resides and open the article. 
  2. In the app's Top Bar, tap Menu and then Edit. 
  3. Update the article's settings and content as needed. For configuration options, see the Content Settings table in the Settings section below.
  4. Tap Publish now to publish immediately. 

Settings

Setting Description
Language (Optional) Tap the dropdown to change which language version of the article you view and edit. Once all the necessary content creation fields have been completed, choose a different language to add another language version. 
Auto-translate  (Optional) Only available if turned on in the digital workplace (see Configure AI-powered features). Once you have entered the article's content in one language, tap the Language dropdown and select the language. Then, tap Auto-translate and select the article's original language to translate the content automatically. See Languages for supported languages.
Title your article

Enter a name for the article. This name will appear above the article and will surface in widgets in the digital workplace.

This field is required.

Maximum character limit of 100 characters. 
Summarize your article

(Optional) Enter a summary of the article. This summary will be displayed in plain text above the article's body and in widgets. If a summary is not provided, the first 140 characters of the body will be used. 

Maximum character limit of 140 characters.
Add a featured image

(Optional) Upload a featured image displayed above the article's body and in widgets.

To add your own featured image:  

  1. Below Add a featured image, tap Add Image. 
  2. Follow your device's prompts to choose an image.

To exchange the current image for a new image: Tap Edit image.

To remove an image: Tap X in the image box.
Hide image from article Toggle to prevent the featured image from being displayed in the article. It will only be displayed in the feed and widgets. 
Write your article

Enter the text content of the article. The app supports the use of a mobile text editor that allows you to: 

  • Undo: Remove the most recent change made within the editor. This action can be performed multiple times.
  • Redo: Reapply the most recent change made within the editor. This action can be performed multiple times.
  • Headings formats: Options include:
    • Paragraph
    • Heading 1
    • Heading 2
    • Heading 3
    • Heading 4
    • Heading 5
    • Heading 6
  • Bold: Bold the selected text. If no text is selected, any subsequently entered text will be bold.
  • Italic: Italicize the selected text. If no text is selected, any subsequently entered text will be italicized.
  • Underline: Underline the selected text. If no text is selected, any subsequently entered text will be underlined.
  • Strikethrough: Cross out the selected text. If no text is selected, any subsequently entered text will have a line through it.
  • Insert link: Insert a URL link into the text. 
    1. Tap Insert Link. 
    2. Input the following: 
      • URL: Paste or type a URL. 
      • Text to display: (Optional) Enter the text to be displayed in the editor. By default, this will display the entire URL address entered in the URL field. 
      • Title:  (Optional) Enter a contextual tooltip displayed when the user hovers over the link. 
      • Open link in...: (Optional) Choose whether the link will open in a new or current window. 
    3. Tap Save. 
  • Image: Insert an image into the text. 
    1. Tap Image. 
    2. Select one of the following options:
      • Add an image by URL: Paste a URL into the Image URL field.
      • Add an image from a photo album: Tap Image and select an image from your photo album on your device.
      • Add an image from the camera: Tap Camera to use your device's camera to take a picture. 
    3. Enter the following: 
      • Description: (Optional) While optional, it is recommended that a brief description of the image be supplied so that screen readers can describe it for accessibility. 
      • Width: (Optional) Edit the image's width in pixels. For example, 200px. 
      • Height:(Optional) Edit the image's height in pixels. For example, 200px. 
    4. Select Ok. 
  • GIF: Insert a GIF into the text. GIPHY hosts inserted GIFs and do not take up storage space in your digital workplace. Users who select an inserted GIF will be redirected to the GIFs page on GIPHY.
    1. Tap GIF on the toolbar. 
    2. Enter a search term in the box and tap Search.
    3. Tap a GIF to insert it into the editor. 
  • Table: Insert a table by selecting the number of rows and columns in the grid. The maximum selectable area is 10 rows by 10 columns. Additional options are available. See the Rich text editor's Table Menu.
  • Align: Align the selected text in the editor. If no text is selected, any subsequently entered text will be aligned. Alignment options include: 
    • Left align: Align the selected text to the left side of the editor. 
    • Center align: Align the selected text to the horizontal center of the editor. 
    • Right align: Align the selected text to the right side of the editor. 
    • Justify align: Add spacing between the words of the selected text so that the edges of each line are aligned with the left and right margins.
  • Line Height: Change the height of each line in the selected text. If no text is selected, any subsequently entered text will have the selected value. Height options include:
    • 1
    • 1.1
    • 1.2
    • 1.3
    • 1.4 (Default)
    • 1.5
    • 2
  • Numbered list: Insert a numbered list into the text at the current cursor location or select text to turn it into a numbered list item. 
  • Bullet list: Insert a bulleted list into the text at the current cursor location or select text to turn it into a bulleted list item. 
  • Increase indent: Adjust a paragraph's or selected text's formatting by pushing it further to the right, creating an indentation.
  • Decrease indent: Adjust a paragraph's or selected text's formatting by pushing it further to the left, decreasing the size of an indentation.
  • Clear formatting: Remove all text styles from the selected text.

This field is required.
Content Owner

(Optional) Update to change the article's content owner. There can only be one content owner. 

  1. Next to Content Owner, tap Edit. 
  2. Search for a user in the search box or scroll through the list and tap the desired user.
  3. To apply your changes, tap Done.

This field is required. 
Content Authors

(Optional) Add additional users to be the article's content authors.

  • You can't remove yourself as an author.
  • Content authors can edit the content once saved as a draft or published.
  • To publish the article as another user, you must first add them as a content author.
  1. Next to Content Authors, tap Edit. 
  2. Search for users in the search box or scroll through the list and tap the desired users.
  3. To apply your changes, tap Done.
Publish article as

(Optional) Update to choose the person displayed as the article's visible author.

  1. Next to Publish article as, tap Edit. 
  2. Search for the user in the search box or scroll through the list and tap the desired user.
  3. To apply your changes, tap Done.

For more information on publishing as other people, see Ghostwriting.
Acknowledgment settings

(Optional) Update to configure if acknowledgment is turned on. When turned on, a confirmation prompt is displayed below the article. Users can tap the confirmation button to acknowledge that they have read the article or performed the requested action in the custom acknowledgment message. 

  1. Under Acknowledgement settings, choose one of the following options: 
    • (Default) No acknowledgment required: This does not prompt users for an acknowledgment.
    • Confirmation Button: Add a confirmation button to the article. By default, this button's text will be "Confirm," but you can enter your own message in the Custom Acknowledgement Message field.
Custom acknowledgment message

(Optional) Enter a custom acknowledgment message to display to users viewing the article. Acknowledgement settings must be set to Confirmation Button. 

Maximum character limit of 200 characters.
Add a file

(Optional) Select to add file attachments to the article. Users can preview and/or download these attachments when viewing the article. 

To add a file: 

  1. Below or next to Add a file, tap Add. 
  2. Follow your device's prompts to choose an image.

To remove a file: Tap X in the file box.
Add a survey

(Optional) Displays a survey box will be displayed at the bottom of the article with the following content from a selected survey: 

  • Survey image
  • Time remaining to take the survey
  • Survey title
  • Survey description
  • Take Survey button

To add a survey: 

  1. Below Add a survey, tap Select Survey. 
  2. Search for a survey in the search box or scroll through the list, and tap the desired survey.
  3. To apply your changes, tap Add.
Publish to Feeds

Choose at least one feed to publish the article to. 

  1. Under Publish to Feeds, tap Select feeds....
  2. Search for feeds in the search box or scroll through the list and tap the desired feeds.
  3. To apply your changes, tap Done.

This field is required. 
Feedback

(Optional) Toggle to configure whether feedback is turned on. When turned on, a Give Feedback button will be displayed below the article's content. Users can fill out a feedback form that will be supplied to designated feedback recipients. If the feedback form is submitted, a notification will be sent to designated feedback recipients.  

  1. Toggle Feedback to turn this feature on.
  2. Tap Add Feedback Recipients.
  3. Search for users in the search box or scroll through the list, and tap the desired users.
  4. To apply your changes, tap Done. 
Broadcast

(Optional) Toggle to on to have a broadcast sent to all users with at least Reader access to the selected publication feeds or a selected group.

  1. Toggle Send in-app and email notification to all users when this content is published to on. 
  2. (Optional) To only send the broadcast to select groups:
    1. Tap Select user groups.
    2. Tap Select groups.
    3. Search for groups in the search box or scroll through the list, and tap the desired groups.
    4. To apply your changes, tap Done. 
Reactions and comments

(Optional) Toggle to turn reactions and comments on and off for this article. Any previous reactions and comments will still be associated with the article if they are turned back on. 

  1. (Optional) Toggle Disable Reactions to prevent users from reacting to the article.
  2. (Optional) Toggle Disable Comments to prevent users from commenting on the article.
Send notification to followers  (Optional) Deselect Send notification to followers to prevent a notification from being sent when the article is published. 
Content Settings

Related to